Frequently Asked Questions

The list is ever-growing, but we're here to help! If you don't see what you need, send us a message through the contact page, contact our team through the chatbot, or call us at 1.800.635.5342.

Along with AS9100 and ISO 9001:2015 certifications, WireMasters' many additional accreditations can be found on the Quality Certification webpage.

Simply fill out a credit application and email the completed form to [email protected] or fax it to 615.791.6182.

WireMasters does not have any formal cut-off times. Whenever possible, we push to ship everything same day.

A product that is QPL approved is listed on the appropriate Qualified Products List. The QPL is a product specification developed by the federal government. A QPL has the names of companies that produce standard products.

The WireMasters product catalog can be found on our product catalog page or by emailing your request to [email protected].

Electronic commerce, commonly known as e-commerce, is a type of industry where the buying and selling of products or services is conducted over electronic systems such as the Internet and other computer networks. Upon registering for a WireMasters account, you will be given a username and password that will provide purchase history, tracking information, and stock quantities of our products. 

Yes. Simply visit the homepage and click LOGIN at the top right corner. Once you are redirected to E-Commerce, click on "Haven't registered yet? Please complete our online registration form."

WireMasters strives to answer all calls during business hours with a live operator. In the case of all phone lines being busy, you can access our directory through our automated telephone service.

WireMasters currently has multiple locations. Our headquarters is located in Columbia, Tennessee. Our additional facilities are located across the world, including Mesa, Arizona, Grapevine, Texas, Queretaro, Mexico, Cranston, Rhode Island, Chihuahua, Mexico, Mexicali, Mexico, Gelnhausen, Germany, Deurne, Belgium, and Pointe-Claire, Quebec. The address for each location can be found below. For information on all WireMasters locations, visit our Locations page.