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What Makes WireMasters Different?

Inventory Fueled

With more than $60 million in inventory worldwide and same-day shipping available, WireMasters is dedicated to partnering with our suppliers and customers to provide what you want, when you need it.

Service Driven

Known as problem solvers—not just order takers—thousands of companies continue to turn to WireMasters for un-matched quality, superior customer service, same-day quotes and shipping, value-added services, and on-time delivery.
 

"Quality is not expensive, it is priceless.®"

STEP 1
Quality Certification

WireMasters rigorously maintains quality certifications. Our entire operation meets or exceeds government and industry standards to ensure that products received from us continuously meet and surpass our customers' high standards and expectations.

STEP 2
Quality Checks

Attention to detail starts before you place your order. The quality of every product WireMasters sells is checked when it arrives on the dock. And if we add value to any wire – such as labeling, laser marking, striping, or twisting – the product is rechecked before it ships to the customer.

STEP 3
Order Verification

When an order is placed, the WireMasters team ensures that it is accurate and complete before submitting it to the warehouse.

STEP 4
Picking and Packaging
In the warehouse, your order is checked at each stage. Whether you need an off-the-rack product or a custom cable, we combine a well-trained staff, the latest technology, adherence to the highest domestic and international industry standards, and a commitment to quality service.
 
STEP 5
Shipping
Once your order has been completed, we check again to ensure it is accurate, complete, and free of defects before releasing it to the shipping department. WireMasters uses several domestic and international shipping services—as well as your preferred shipping partner—so you can be sure that your order will get to you quickly.

Our Commitment
 

Beyond our commitment to quality, the core motivation of our daily actions is the ongoing pursuit of the highest customer satisfaction in the industry.

 

Team WireMasters is comprised of not just talent, but real people who enjoy connecting with suppliers and customers every day. At WireMasters, it is our goal to:

Answer all calls to our main phone numbers by a person, not by voice mail.

With our wonderful receptionists Janna, Laurene (USA) and Ines (EU), we strive to answer all calls in person and not by an automated machine. WireMasters® aspires to make every part of your buying experience special, including the warm welcome of a personal response.

Return phone calls and emails within 2 hours.

WireMasters® realizes that our customers are working on tight deadlines, therefore, we have a large and knowledgeable sales team that will work hard to acquire the answers you need quickly and efficiently.

Quote in-stock items within 24 hours.

WireMasters® has a large selection of wire, cable, and interconnect accessories in stock and available for same-day shipping from three locations; Arizona, Tennessee, and Texas. With strict deadlines, WireMasters® works hard to respond to all quote inquiries promptly.

Advise on the status of all quote requests within 24 hours.

Certain quote requests require our customer service team to seek further information from our manufacturers, quality department, or value-added team. Regardless, WireMasters® understands the importance of your time and targets that need to be met. We work diligently to serve you promptly and efficiently.

Ship most in-stock items the same day order is received.

With late cut off times, over 70 million feet of wire, and over 4000 parts in stock WireMasters® can ship out most of our in-stock items the same day you place your order.

Maintain AS9100 and ISO 9001 certifications.

Our philosophy “Quality is not expensive. It is priceless.®” is what we strive for daily. Maintaining our AS9100 and ISO 9001 certification is a top priority to help ensure the quality of our company, products, and services provided to our industry. Read more about our quality certifications.